REVIEW · NEW YORK CITY
New York: Madame Tussauds and Big Bus Hop-on Hop-off Tour
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Two iconic New York stops, one smooth day. If you want A-list photo ops plus real transit flexibility, this combo is built for you: Madame Tussauds in Times Square and a Big Bus Hop-On Hop-Off pass that keeps you moving on your own schedule.
What I like most is how fast you can switch moods. Inside Madame Tussauds, you get pop culture and movie-world surprises across 85,000 square feet and over five floors. On the street, the Big Bus Downtown Loop gives you a simple way to cover major sights without stacking transit plans.
The one thing to consider: this is a Downtown Loop ticket, so you’re targeting lower Manhattan and nearby neighborhoods rather than doing full city coverage. If your must-dos are mostly Uptown, you’ll likely want a second plan.
In This Review
- Key things I’d focus on
- Madame Tussauds in Times Square: five floors of stars and surprises
- The Marvel Superheroes 4D Experience: short, included, and crowd-pleasing
- Big Bus Downtown Loop: flexible sightseeing that saves you from constant rerouting
- How the bus route works: 13 stops with big-name NYC moments
- Timing your one-day plan: museum first or bus first?
- Ticket activation that won’t trip you up
- Price and value: is $99 really a good deal?
- Who this is best for (and who might not love it)
- Should you book this New York combo?
- FAQ
- What’s included with the Madame Tussauds part of this experience?
- What does the Big Bus ticket include, and how long is it valid?
- How do I activate my Big Bus ticket?
- Do I have audio or commentary while riding?
- Is the experience wheelchair accessible?
- What should I do with my voucher before visiting Madame Tussauds?
- Can I cancel and get a full refund?
Key things I’d focus on

- Madame Tussauds in Times Square: over five floors of lifelike figures across music, film, sports, and more
- Marvel Superheroes 4D Experience: included with your admission for a break from static exhibits
- 24-hour Big Bus Downtown Loop: unlimited hop-on hop-off for a 90-minute circuit with 13 stops
- Frequent bus service: buses arrive every 10–15 minutes, so waiting is less of a deal
- Skip the ticket line: helps you save time at a busy location
- App-driven route help: digital commentary plus live bus tracking in the Big Bus app
Madame Tussauds in Times Square: five floors of stars and surprises

Madame Tussauds here is one of those places that works even if you don’t call yourself a super-fan. The setting is big—85,000 square feet—and the figures span way more than pop music. You’re looking at music icons, movie stars, sports legends, world leaders, and a mix of other celebrity categories, all in a tightly packed, photo-friendly layout.
I like that the experience feels like a string of moments. One area leans into music history and modern stardom with figures like Lady Gaga and Whitney Houston. Another shifts into film and classic style with names like Audrey Hepburn. You also get sports star Lionel Messi, plus figures such as the Kardashians. That variety matters because it keeps the crowds moving and gives different visitors something to react to.
Then it gets more theatrical. You can step into settings tied to Marvel, sit in an Oval Office-style photo spot, and take a seat next to a Jimmy Fallon-inspired Tonight Show moment. There’s also a New York Fashion Week catwalk moment and a Glow Gala runway-style scene, which is exactly the kind of exhibit that turns a museum visit into something you can share fast.
Practical note: this is a ticketed attraction, so plan to go with comfortable shoes. The museum is large, and you’ll walk through a lot of rooms and photo zones. Skip-the-line entry is included, which helps you avoid the worst of the wait when you arrive.
You can also read our reviews of more tours and experiences in New York City.
The Marvel Superheroes 4D Experience: short, included, and crowd-pleasing

This package doesn’t just hand you wax figures and call it a day. It also includes the Marvel Superheroes 4D Experience, which is a built-in change of pace from walking and posing.
You can think of the 4D show as your pressure-release valve. You’ll get a moment that’s more sensory than static displays—good when you want to keep energy up halfway through a long day. It’s also included in the same ticket, so you don’t have to add another reservation layer.
If you’re coming with kids, this part often helps balance out a visit that’s otherwise mostly photo stops and indoor galleries.
Big Bus Downtown Loop: flexible sightseeing that saves you from constant rerouting

Once you’re done with Madame Tussauds, the Big Bus part is where the value really shows. You get a 24-hour Big Bus Hop-on Hop-off ticket for the Downtown Loop, plus an open-top double-decker bus. That means you can pick your moments to get on, get off, and hop again later.
The circuit is 90 minutes, with 13 unique stops along the way. Buses run every 10–15 minutes, so you’re not stuck waiting a long time if you get off to take photos or browse in a neighborhood. For me, this is the key reason this combo works for first-timers: you’re not planning a tight route from stop to stop. The bus becomes the skeleton plan, and you fill in the details where you want.
Audio also matters here. The digital commentary is available in multiple languages, and the Big Bus app adds route information plus real-time bus tracking. You’re not just looking out the window—you can follow along with what you’re seeing and decide how long to linger.
And yes, this setup is also a practical money-saver. You avoid stacking multiple rides across the day. One review summed up the feeling well: getting around efficiently on the bus means you’re less tempted to rely on constant rides and separate tickets.
How the bus route works: 13 stops with big-name NYC moments

The highlights spell out the kinds of stops you’ll build around, and they’re the sights most people come to see. On the Downtown Loop, you can expect to encounter the energy around key areas and landmarks like Times Square, the Empire State Building area, the Brooklyn Bridge area, and One World Trade Center. You also get stops tied to the Statue of Liberty area, plus the 9/11 Memorial.
As you hop on and off, here’s what those locations tend to mean in real life:
- Times Square: useful as a starting point and an easy place to reorient once you’ve been walking around inside the museum zone.
- Empire State Building area: a classic skyline anchor for photos and simple orientation across Midtown and downtown routes.
- Brooklyn Bridge area: great for bridge views, and it gives you a natural sense of where the water and boroughs begin.
- Statue of Liberty area: even if you’re not doing a separate excursion, the bus routing helps you line up viewpoints and photo stops efficiently.
- One World Trade Center + 9/11 Memorial area: a heavier, more respectful stop where you can slow down and pay your respects. This isn’t the kind of place you speed through just to keep the schedule tight.
- Wall Street + Charging Bull: easy wins for quick photos and that unmistakable downtown “I’m really here” feeling.
- Neighborhood stops like SoHo, Little Italy, Chinatown, Battery Park, and the Financial District: these are where the hop-on hop-off style pays off, because you can step off for streets and shops instead of treating everything like a drive-by.
One more thing I appreciate: you don’t have to do everything in one pass. The ticket lets you tweak your day. If you want a longer stop for photos or browsing, you can do that, then catch the next bus.
If you’re sensitive to weather, plan for the open-top setup. On a cloudy or windy day, you might spend more time inside the bus and less time out on the top deck.
Timing your one-day plan: museum first or bus first?

Since your goal is a 1-day combo, your best strategy is to treat it like two halves of the same day. Madame Tussauds is indoor and highly photo-oriented, while the Big Bus time is about flexibility and street-level views.
Also pay attention to the way validity works. Your Big Bus ticket is valid 1 day starting from first activation. That means you don’t want to activate too early if you’re planning a late start, and you don’t want to waste that active window if you’re heading straight to the museum.
Here’s a practical way to structure it:
- Do your Madame Tussauds timing first so you can focus on the indoor flow while you still have energy.
- Then switch to the bus for your longer outdoor sightseeing and stop-and-go photo breaks.
- Use the app’s live tracking so you don’t stand around guessing which bus is next.
There’s also an important sequencing detail with vouchers: vouchers must be redeemed with Big Bus staff prior to visiting Madame Tussauds. If you’re using a voucher, don’t plan to rush into the museum first. Get that redemption squared away, then go in.
Ticket activation that won’t trip you up

This is one of those experiences where the tech helps, but only if you activate correctly. You can activate your ticket in two ways:
- Via the Big Bus app: download and open the app, tap Add Booking, enter your booking reference, then on the day of travel press Activate. Show your activated ticket to the driver at any stop along the route. The app also helps with route info and real-time bus tracking.
- In person: redeem a voucher and activate with Big Bus staff at 7th Ave & W 48th St (outside M&Ms World), or with a driver at any stop along the route.
Either way, the goal is the same: have the ticket active before you start using the bus and before you need to go to Madame Tussauds when a voucher is involved.
Price and value: is $99 really a good deal?

At $99 per person for a 1-day experience, the value comes from stacking three things that people usually pay for separately: a Madame Tussauds admission, the Marvel 4D add-on, and a Big Bus Downtown Loop pass for the day.
The bundle angle also matters. You can save 10% off retail when you bundle these activities together, which pushes the value further. If you were pricing each element alone, the combo helps you avoid paying for separate tickets and reduces the number of separate planning headaches.
Also, skip the ticket line is included. That sounds small, but it can matter a lot in Times Square where time gets eaten fast.
What I’d watch for is how your personal itinerary matches a Downtown Loop focus. If your day is naturally planned around lower Manhattan and Midtown-to-downtown highlights, the price makes more sense. If your day is mostly Uptown, you might feel like you’re paying for a bus route that doesn’t cover all your priorities.
Who this is best for (and who might not love it)
This combo is especially good for:
- First-time visitors who want a simple structure and don’t want to micromanage transit
- Pop culture fans who enjoy the idea of pose-and-compare photo moments with famous figures
- People who want a day that mixes indoor excitement (wax museum, 4D show) with outdoor flexibility (hop-on hop-off)
- Families or mixed-age groups, where the bus rhythm helps keep the day moving
It’s less ideal if:
- You want full city coverage including a lot of Uptown time
- You expect Madame Tussauds to be more of a quiet museum study and less of an entertainment and photo experience
- You need included entry to additional attractions beyond what’s listed
Should you book this New York combo?
If your goal is a one-day plan that covers celebrity fun and major downtown sights without extra transit stress, I’d say yes. This is the kind of day that helps you get your bearings fast—you’re seeing iconic landmarks, you’re hopping around neighborhoods, and you’re doing it with a ticket that lets you change your timing.
I’d especially book it if you like the idea of replacing some ride-for-every-stop costs. The bus is built for stopping when something grabs your attention, and the Madame Tussauds side gives you a guaranteed, indoor, high-impact experience.
FAQ
What’s included with the Madame Tussauds part of this experience?
You get Madame Tussauds general admission plus the Marvel Superheroes 4D Experience.
What does the Big Bus ticket include, and how long is it valid?
It’s a 24-hour Big Bus Hop-on Hop-off ticket for the Downtown Loop, valid for 1 day starting from the first activation.
How do I activate my Big Bus ticket?
You can activate in the Big Bus app by adding your booking reference and pressing Activate on the day of travel, then show the activated ticket to the driver at any stop. Or you can redeem a voucher with Big Bus staff at 7th Ave & W 48th St outside M&Ms World, or with a driver at any stop along the route.
Do I have audio or commentary while riding?
Yes. The Big Bus includes digital commentary in multiple languages, and audio guide languages for the included audio guide are English, Spanish, French, German, Portuguese, and Italian.
Is the experience wheelchair accessible?
Yes, the activity is wheelchair accessible.
What should I do with my voucher before visiting Madame Tussauds?
If you have a voucher, it must be redeemed with Big Bus staff before visiting Madame Tussauds.
Can I cancel and get a full refund?
Yes, you can cancel up to 24 hours in advance for a full refund.





























