REVIEW · NEW YORK CITY
NY: Statue of Liberty, Empire State, and Hop-on Hop-off Tour
Book on GetYourGuide →Operated by Big Bus Tours - New York · Bookable on GetYourGuide
New York can feel big. This combo helps you tame it. With a 48-hour hop-on hop-off ticket, you can build your own Manhattan route and hit the headline views, then stack it with Empire State Building entry and a ferry day for Statue of Liberty and Ellis Island. I especially like that the bus routes let you focus on what you care about, and that the package ties in two icons that are otherwise harder to stitch together smoothly.
One drawback to keep in mind: the success of the day depends on reservations and timing. Empire State Building requires a pre-booked time slot, and the Liberty monument part can be tricky if anything sells out when you try to grab a slot.
If you like flexibility more than strict tours, this setup fits. If you hate crowds, long lines, or waiting out city traffic, you’ll want to plan your best timing carefully.
Key things to know before you ride
- 48 hours of hop-on hop-off: make your own pace across Downtown and Uptown routes
- Empire State Building entry is included, but you must pre-book your time slot
- The Liberty/Ellis ferry runs 9:00 AM to 3:00 PM from Stop 9 at Battery Park
- Ferry access is about the islands by boat; entry to the Statue of Liberty monument is not included
- The Big Bus app + live bus tracking helps you avoid guessing and reduce waiting
In This Review
- A two-day bundle: buses, Empire State entry, and Liberty/Ellis ferry
- Empire State Building timed entry: how to make the view worth it
- Downtown and Uptown hop-on hop-off routes: turning chaos into a plan
- What the open-top bus can’t replace: how to get real value from each stop
- Statue of Liberty and Ellis Island ferry: timing, what’s included, and what to watch for
- Price and value: when $135 is a good deal
- Practical tips: activation, timed entry, and making the audio work for you
- Activate correctly from the start
- Book Empire State Building time in advance
- Use the app for timing, not just navigation
- Audio commentary: treat it as helpful, not perfect
- Ferry day: start early and plan for waiting
- Who this is best for (and who might want something else)
- Should you book this NY combo tour?
- FAQ
- How long is the Big Bus hop-on hop-off ticket valid?
- How do I activate my ticket if I use the Big Bus app?
- Where can I redeem a voucher to activate my ticket?
- Do I need to book a time for the Empire State Building?
- What time does the Statue of Liberty and Ellis Island ferry operate?
- Where does the ferry depart from?
- Is entry to the Statue of Liberty monument included?
- What languages are included in the audio commentary?
- Can I cancel for a full refund?
A two-day bundle: buses, Empire State entry, and Liberty/Ellis ferry

This is a smart “greatest hits” plan if you want iconic views without cramming your days with guided walking tours. You get an open-top bus experience that’s built for hopping on and off, plus two heavyweight attractions that anchor most first-time New York trips: the Empire State Building and the Statue of Liberty / Ellis Island ferry.
The bus part is where the freedom shows. Instead of committing to one fixed route, you can ride, get off for photos or neighborhoods, and then rejoin later. In a city where block-to-block can be a long walk, that matters.
Then comes the pairing logic: Manhattan views from above (Empire State), plus the harbor-side history and skyline drama (Liberty and Ellis). It’s not just sightseeing. It’s a tour of two different New York moods—high-rise scale and waterfront scale.
Empire State Building timed entry: how to make the view worth it

You’re getting Empire State Building entry included, but the key detail is that you can’t treat it like a simple walk-up. Before you board the bus, you must pre-book a time and date through the Big Bus Booking Management link from your voucher (or with staff at the departure locations).
That time slot requirement is the difference between a smooth day and a stressful one. If you arrive late or show up without the correct reservation, you’ll lose control of the schedule you built with the bus.
Here’s how I’d plan it:
- Pick an Empire State time that gives you breathing room for transit.
- Use the bus to get close, then treat the time slot as the “anchor” your day revolves around.
- If you’re traveling during busy periods, don’t assume last-minute flexibility will save you.
Once you’re inside, the payoff is the panoramic view. That’s the headline for a reason. From up there, you can actually understand the geometry of Manhattan—avenues, avenues that feel like canyons, and landmarks that only make sense once you see them from above.
You can also read our reviews of more tours and experiences in New York City.
Downtown and Uptown hop-on hop-off routes: turning chaos into a plan

The whole bus idea works best when you stop thinking of it as one ride and start thinking of it as a moving base camp. You’ll use it to reach the places you’d otherwise spend energy walking between.
The routes are split into Downtown and Uptown, with stops that can include big-name sites like Times Square, the Brooklyn Bridge, and the Empire State area. In practical terms, that means you can decide which “side” of Manhattan you want to emphasize each day.
A few ways this helps your actual trip:
- Photo stops become quick detours. If you spot a view you like, you don’t need to commit to walking the whole distance.
- Neighborhood hopping is easier. The city can be disorienting on foot at first. A bus route gives you orientation fast.
- Your schedule stays yours. You can linger at one stop and move later without feeling like you’re breaking a tight group timeline.
Now, the reality check. Some people find the experience slows down in city traffic, with buses that can be crowded and stops that take longer than you’d hope. The sound system has also been reported as inconsistent, with some travelers saying the audio wasn’t clear enough to catch everything.
My advice: don’t rely only on the commentary for key context. Use the Big Bus app information to understand what you’re looking at. Treat the audio as a helpful layer, not your sole source.
What the open-top bus can’t replace: how to get real value from each stop

The bus gets you close, fast. But the value comes from how you use it once you’re off. Here’s the key mindset shift: hop off for time blocks, not just for one quick glance.
If you hop off at a major sight like the Brooklyn Bridge or Times Square, give yourself a short plan:
- Take your first photos early, then turn your attention to the surrounding streets.
- Look for the skyline framing. Manhattan landmarks are often more dramatic from certain angles than from the center of the crowd.
With an open-top bus, you’ll also find that the best views aren’t always the ones you expect. The bus routes often put you at the right height for skyline shots, so even a brief ride can be worth it—especially on your first day when you’re still learning how the city aligns.
This is where the flexibility shines. If one stop feels too crowded, you can move on without feeling stuck.
Statue of Liberty and Ellis Island ferry: timing, what’s included, and what to watch for

This combo includes a round-trip ferry to Liberty Island and Ellis Island, starting from Stop 9 – Battery Park, with ferry service from 9:00 AM to 3:00 PM.
That time window is crucial. The ferry is not an all-day wandering option. If you start too late, you can end up with less time on the islands than you want. On top of that, the islands can be crowded, and you should expect lines and waiting—especially around return sailing times.
Also, one important inclusion detail: entry to the Statue of Liberty monument is not included. The pass gets you ferry access to the islands and time to explore the grounds and viewpoints, but if you’re specifically hoping to enter the monument itself, you’ll need to plan for that separately.
In plain terms: you’ll get the boat ride, the island visit, and the skyline views. The monument entry is the part that can be a separate experience.
Price and value: when $135 is a good deal

On paper, this looks like a bundle price, and the logic is clear. You’re stacking:
- 48-hour Big Bus hop-on hop-off
- Empire State Building entry
- A Liberty/Ellis ferry option (when selected)
- Plus useful extras like the app and digital commentary
The deal gets better if you actually use the full 48 hours and make the bus do real work in your itinerary. If you only ride once or twice, the value shrinks quickly.
Here’s when it tends to be worth it:
- You’re visiting for the first time and want the “must-see” sights without spending half your day figuring out logistics.
- You like flexibility, especially for moving between neighborhoods and viewpoints.
- You’ll build a plan around Empire State’s time slot and use the bus to fill the gaps.
Here’s when it can feel frustrating:
- If a time slot doesn’t work out, you may end up paying separately to protect your day.
- If you hit peak crowding, the bus ride can become slower and louder than you hoped, and you may feel like you’re waiting more than you’re sightseeing.
Given some reported issues like sold-out moments for Liberty-related plans and even ticket-date mix-ups at activation, my biggest value tip is simple: check everything right at the start. Don’t assume the printed or activated details match what you intended.
Practical tips: activation, timed entry, and making the audio work for you

This is a pass where small admin details matter. The good news is it’s manageable.
Activate correctly from the start
You can activate in two ways:
- Use the Big Bus app: open it, add your booking reference, then activate your ticket and show the activated ticket to the driver at any stop.
- Redeem and activate with Big Bus staff at 7th Ave & W 48th St (outside M&Ms World), or with a driver at any stop along the route.
Before boarding, you’ll want to ensure your ticket is properly activated. If you’re redeeming with staff, it’s worth double-checking dates on what you receive.
Book Empire State Building time in advance
Empire State Building requires pre-booking a time and date. Don’t leave this until the last minute. Build your bus rides around the slot, not the other way around.
Use the app for timing, not just navigation
The included app supports city information and real-time bus tracking. Use it to decide when to wait, when to move, and when to hop off for something nearby.
Audio commentary: treat it as helpful, not perfect
You’ll have digital commentary in multiple languages (English, Spanish, French, German, Italian) and souvenir earbuds provided. Still, audio quality and clarity can be inconsistent in the real world, especially on crowded buses. If the narration feels hard to catch, you’re not stuck. You can rely on your own reading of what you’re seeing through the app and maps.
Ferry day: start early and plan for waiting
Because the ferry runs from 9:00 AM to 3:00 PM, I’d aim to be on the early side rather than floating toward noon. Lines can happen on both the island and return leg, so build in buffer time around your return.
Who this is best for (and who might want something else)

This combo fits best if you:
- Want two days of flexibility with minimal decision fatigue
- Care about big-picture sights: Manhattan skyline, Empire State views, and the Liberty/Ellis islands experience
- Prefer a “ride, hop off, reassess” style instead of a nonstop walking tour
You might want to look at another option if you:
- Hate crowds and waiting in line
- Need very quiet sightseeing, since bus rides can be loud and stop-and-go can slow the pace
- Are the type who prefers fully guided, fixed timing with fewer moving parts
Should you book this NY combo tour?

Book it if you want an easy-to-manage plan that links Empire State views with Liberty/Ellis ferry time, plus a 48-hour bus network to fill in the rest of your Manhattan days. It’s a good value when you actually use the bus as your main transport, and when you handle timed entry steps early.
Skip it or adjust your expectations if you’re sensitive to crowds, bus traffic, or long waits, or if you’re traveling with tight timing for specific monument entry. In that case, do a little extra prep: secure your time slot, confirm ticket dates, and plan the ferry day early so you don’t end up squeezing everything into the last hours.
If you want a first-timer’s shortcut that still lets you roam on your terms, this package can be a solid way to do New York in two days.
FAQ

How long is the Big Bus hop-on hop-off ticket valid?
It’s valid for 48 hours from your first activation.
How do I activate my ticket if I use the Big Bus app?
Open the Big Bus app, tap Add Booking, enter your booking reference, then press Activate on the day of travel. Show your activated ticket to the driver at any stop.
Where can I redeem a voucher to activate my ticket?
You can redeem and activate with Big Bus staff at 7th Ave & W 48th St (outside M&Ms World), or activate with a driver at any stop along the route.
Do I need to book a time for the Empire State Building?
Yes. Before boarding the bus, you must pre-book a time and date through the Big Bus Booking Management link on your voucher or with staff at the departure locations.
What time does the Statue of Liberty and Ellis Island ferry operate?
The ferry operates from 9:00 AM to 3:00 PM.
Where does the ferry depart from?
It departs from Stop 9 – Battery Park.
Is entry to the Statue of Liberty monument included?
No. The package does not include entry to the Statue of Liberty monument.
What languages are included in the audio commentary?
Digital commentary is included in English, Spanish, French, German, and Italian.
Can I cancel for a full refund?
Yes. You can cancel up to 24 hours in advance for a full refund.





























